Cancellation Policy

Thank you for choosing to work with me for your mountain biking coaching! To ensure a smooth and fair process for both you and your coach, please read the following cancellation policy:

Cancellation Notice:

• If you need to cancel or reschedule a session, please provide at least 48 hours' notice prior to your scheduled session time.
• Cancellations made within 48 hours of the session will result in a 50% charge of the session fee.
• No-show (failure to show up without prior notice) will result in a 100% charge for the session.

Rescheduling:

• You may reschedule your session with no penalty as long as the request is made at least 48 hours in advance.
• Sessions rescheduled within 48 hours will incur the same charges as a late cancellation.

Weather-Related Cancellations:

• If adverse weather conditions (e.g., heavy wind, rain, snow, etc.) make the session unsafe, I will reschedule the session at no additional cost. If you're unable to reschedule, a full refund will be provided.

Refunds:

• Refunds will be issued for cancellations made at least 48 hours before the session. Refunds will not be issued for cancellations made within 48 hours of the session, except in the case of weather-related cancellations.

Late Arrivals:

• Please arrive on time for your scheduled session. Late arrivals may result in a reduced session time. The full session fee will still apply.

By booking a session, you agree to this cancellation policy. I appreciate your understanding and cooperation. If you have any questions, feel free to reach out!